Access-IT California Getting Started Project Planning and Analysis Active Projects Existing Systems Resources And Tools


Usability and accessibility remediation efforts ensure existing systems provide equal access, satisfy compliance regulations and improve user experience. Things to consider for a when drafting remediation plan for accessibility:

  • Key decision makers
  • Remediation of existing systems’ known usability and accessibility issues
  • Future process improvements -- If the system will be enhanced or upgraded please see the Active Projects section of the Access IT CA website for more information and considerations.


Prioritization | Planning | Assessment | Remediation | Resources

Evaluating Incidents or Defects


Issues can be prioritized in multiple ways. Give priority to items with a high impact to users.

  • Categorize issues based on impact to users with accessibility needs
    • High Impact: Users are unable to perform important system tasks or unable to understand important content
    • Medium Impact: Users can perform important system tasks and/or understand important content but with some level of difficulty
    • Low Impact: Users experience inconvenience or moderate frustration
  • Shared issues: If fixing an issue once automatically fixes it throughout the system, consider working on that issue first
  • Blocker: Issues that make a system completely inaccessible should take precedence
  • Visibility/Criticality: Issues with high-profile pages and mission-critical functions should be tackled early on
  • Ease of repair: Some issues are much easier to repair than others. If you can fix it quickly, do it.