DOR Publications and Forms

Several DOR forms and publications are available via the Internet. You can even apply for services from this website.

DOR English forms and publications are also available in alternative formats. Information follows below on ordering these and other items not available online.

For PDF documents, please read our "About PDF" page for accessibility requirements.

The State of California accepts no responsibility for the content or accessibility of the external websites or external documents linked to on this website.




Online Publications (for alternate formats, please see "HOW TO ORDER" below)

Consumer Information Handbook:

The Consumer Information Handbook is available below in Word, Rich Text Format (RTF), and Portable Document Format (PDF)

The Consumer Information Handbook is also available in audio clips on our Consumer Information Handbook (CIH) Audio Page



Other DOR Publications:


Hard Copy Publications

Consumer Information Handbook - Alternate Format (Braille, Audio Tape, Large Print)


Send an e-mail to for General DOR requests, and for ADA publications.

Within your message, please provide:

  1. Publication Name
  2. Quantity you need
  3. Your Name
  4. Mailing Address
  5. Phone Number
  6. Email address

Please note: Depending on current stock, we may have to revise your quantity request.

For more information on alternate format forms, please call (916) 558-5874