Language Access Resources

We are committed to ensuring that everyone can access our services, regardless of the language they speak. This page provides information on the language assistance services available, including free interpretation, translated documents, and how to request accommodations.

If you need help or have concerns about language access, please contact the DOR Office of Civil Rights:

1-916-558-5850

OCR@dor.ca.gov

Language Access Plan

DOR's Language Access Plan

Deaf and Hard of Hearing

Deaf and Hard of Hearing Services

Complaint Process

If you have concerns or complaints about language access when using DOR’s services, you can report them to the Office of Civil Rights. They are available to assist with any issues related to communication and accessibility.

Contact Information:

1-916-558-5850

OCR@dor.ca.gov

Language Access Complaint Form and Process

Formulario y proceso de quejas sobre acceso al idioma