DAS - Frequently Asked Questions

Physical

What is a Certified Access Specialist (CASp)?

How do I make the reception area accessible?

How do I plan accessible hybrid meetings?

Digital

What are the laws that cover Digital Accessibility?

What is an accessible website?

How do I construct accessible content?

How do I plan accessible presentations and webinars?

What are the rules regarding captions, audio descriptions and transcripts?

How do I perform accessibility testing?

What are assistive technologies for digital access?

How do I find interpreting/captioning services?

What are alternate formats?

Employment

What is Reasonable Accommodation in employment?

What are ADA and FEHA protections for employees?

Informational & Education

What do I need to know about service animals?

How do I communicate using a relay service, such as, Video Relay Service (VRS), Telecommunications Relay (TRS), or 711?

What is the role of the ADA Coordinator?

What training does DOR offer in the areas of accessibility and employment of individuals with disabilities?